Video Helper Privacy Policy

Last Updated: October 17, 2025

1. Information We Collect

1.1 Information You Actively Provide

The App does not require users to create an account or provide personal identification information. Information you may actively provide during use includes:

• Photo Library Access: When you import videos from your photo library, we need access permission (only used to read and import videos you select, we do not access, read, or upload other content in your library)
• Edited Videos: When you save edited videos, we need write permission to your photo library (only used to save the videos you choose to export)
• Video Organization Data: Tags, notes, reminders, and other metadata you add to your videos (stored locally on your device only)
• App Preferences: Theme selection, language preferences, and other settings (stored locally)
• Feedback Information: Email address and feedback content when you contact us through email

1.2 Automatically Collected Information

While you use the App, we may automatically collect the following information through third-party analytics services:

Information Type	Purpose	Collection Method
Device Information	Optimize app performance and compatibility	iOS version, device model (anonymized)
App Usage Statistics	Feature usage analysis and improvement	Firebase Analytics (anonymized)
Advertising Identifier (IDFA)	Personalized ad delivery (free users only)	Google AdMob (with user consent)
Crash Reports	App stability and error fixing	Firebase Crashlytics (anonymized)

1.3 Information We Do NOT Collect

2. How We Use Information

2.1 Core Service Provision

We use collected information to provide and improve our services:

• Video Import: Access your photo library to import videos you select for editing
• Video Processing: Process videos locally on your device for trimming, editing, and audio separation
• Video Organization: Store your tags, notes, and reminders locally to help you organize your video collection
• Settings Management: Remember your app preferences (theme, language) for a personalized experience
• Subscription Management: Manage your Pro membership status and benefits through Apple's StoreKit

2.2 Service Improvement

We use anonymous, aggregated statistics to:

• Understand which features are most useful to users
• Identify and fix technical issues and bugs
• Optimize app performance and user experience
• Develop new features based on user needs
• Test and improve app stability

2.3 Advertising (Free Users Only)

For free users, we display advertisements through Google AdMob. AdMob may use your IDFA (Identifier for Advertisers) to provide personalized ads if you have granted tracking permission. You can:

• Limit ad tracking in iOS Settings → Privacy & Security → Tracking
• Reset your advertising identifier in iOS Settings → Privacy & Security → Apple Advertising
• Upgrade to Pro membership for a completely ad-free experience

3. Local Processing & Data Privacy

3.1 What Stays on Your Device

• Video Content: All your videos, both original and edited, remain in your device's photo library
• Video Metadata: Tags, notes, reminders, and other organizational data
• Editing History: Your editing preferences and recent edits
• App Settings: Theme, language, and other preferences
• Usage Quota: Daily usage tracking for free users (stored locally)

3.2 What May Leave Your Device

• Anonymous Analytics: Aggregated, non-identifiable usage statistics sent to Firebase
• Crash Reports: Anonymized error logs to help us fix bugs (no personal information included)
• Ad Requests: For free users, ad serving requests to Google AdMob (with your IDFA if tracking is enabled)

4. Third-Party Services

4.1 Firebase (Google)

Service Purpose: Anonymous app analytics, crash reporting, and performance monitoring

Data Collected: Device type, iOS version, app version, anonymized usage patterns, crash logs

Data Retention: Analytics data is automatically deleted after 14 months; crash logs after 90 days

Privacy Policy: https://firebase.google.com/support/privacy

4.2 Google AdMob

Service Purpose: Advertisement display and management (free users only)

Data Collected: IDFA (if tracking permission granted), device information, ad interaction data

User Control: Users can disable ad tracking in iOS settings or upgrade to Pro for ad-free experience

Privacy Policy: https://policies.google.com/privacy

4.3 Apple StoreKit

Service Purpose: In-app purchase and subscription management

Data Collected: Purchase transactions, subscription status (handled by Apple, not accessible to us)

Privacy Policy: https://www.apple.com/legal/privacy/

5. Data Storage and Security

5.1 Local Storage

The vast majority of your data is stored locally on your device and never leaves it:

• Video Files: Stored in your device's photo library (iOS manages this storage)
• Video Metadata: Tags, notes, reminders stored in app's local database
• App Preferences: Theme, language, and settings stored in UserDefaults
• Usage Records: Daily quota tracking for free users (local only)

5.2 Cloud Storage (Limited)

Only the following anonymized data may be stored on Firebase servers (Google Cloud Platform):

• Anonymous app usage statistics (no personally identifiable information)
• Anonymous crash reports and error logs (stripped of personal data)

5.3 Security Measures

We implement multiple security measures to protect your data:

• Local Processing: All video editing happens on-device, eliminating transmission risks
• HTTPS/TLS Encryption: All network communications use encryption
• Minimum Permissions: We only request permissions essential for app functionality
• Data Anonymization: Analytics data is aggregated and anonymized
• Secure Coding: Regular security audits and updates to prevent vulnerabilities
• No Data Sharing: We do not sell, rent, or share your personal data with third parties for marketing purposes

5.4 Data Retention

• Local Data: Retained on your device until you delete the app or manually clear data
• Analytics Data: Automatically deleted after 14 months (Firebase policy)
• Crash Logs: Automatically deleted after 90 days
• Subscription Data: Managed by Apple, retained according to Apple's policies

6. Your Privacy Rights and Controls

6.1 Access and Management

You have full control over your data:

• Video Access: You can view, edit, or delete any video in your library at any time
• Metadata Management: Edit or remove tags, notes, and reminders for any video
• Settings Control: Change theme, language, and preferences anytime
• Export Videos: Export edited videos to your photo library or share via system sheet

6.2 Delete Your Data

You can delete your data through multiple methods:

• Delete Individual Videos: Swipe left on any video in the library to delete
• Clear Cache: Use Settings → Storage → Clear Cache to remove temporary files
• Uninstall App: Deleting the app removes all local data (videos in photo library remain)
• Reset Settings: Restore default settings without affecting your video library

6.3 Permission Management

You can manage app permissions in iOS Settings → Video Helper:

• Photos Permission: Control access to your photo library (required for core functionality)
• Notifications: Enable/disable reminder notifications
• Tracking: Enable/disable ad tracking (affects personalized ads for free users)

6.4 Data Portability

Your videos are stored in standard formats in your photo library, ensuring you can:

• Access them with any photo/video app on your device
• Transfer them via AirDrop, email, or other sharing methods
• Back them up to iCloud Photos or other cloud services
• Export them to computer via iTunes/Finder

7. Children's Privacy Protection

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at service@baize-hk.com, and we will take prompt action to delete such information.

8. International Users & Data Transfers

8.1 Data Location

Your video content and metadata remain on your device and are not transferred internationally. Anonymous analytics data may be stored on Google Cloud servers, which may be located in various countries.

8.2 GDPR Compliance (EU Users)

If you are a resident of the European Union, you have the following rights under GDPR:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request limitation of processing your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at service@baize-hk.com

8.3 CCPA Compliance (California Users)

If you are a California resident, you have these rights under CCPA:

• Right to Know: Know what personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of sale of personal information (we do not sell personal data)
• Right to Non-Discrimination: Equal service regardless of privacy rights exercise

9. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect:

• Changes in our information practices
• New features or services
• Changes in applicable laws and regulations
• Feedback from users or regulators

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through in-app notification
• For material changes, may request your renewed consent

Your continued use of the App after changes are posted indicates acceptance of the updated Privacy Policy.

10. Do Not Track (DNT)

The App does not respond to "Do Not Track" (DNT) browser signals as there is no established industry standard for compliance. However, you can control ad tracking through iOS settings and limit data collection by upgrading to Pro membership.

12. Regulatory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction:

• EU Users: Your local data protection supervisory authority
• UK Users: Information Commissioner's Office (ICO)
• Hong Kong Users: Office of the Privacy Commissioner for Personal Data (PCPD)
• California Users: California Attorney General's Office
• Other US Users: Federal Trade Commission (FTC)

13. Summary of Key Points

© 2025 Baize Inc. All rights reserved.
This Privacy Policy is a legal document that governs the relationship between you and Baize Inc. regarding personal data processing.